Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-clearance-birmingham.vibereports.co.uk! We take your privacy seriously and are dedicated to protecting your personal information. This comprehensive Privacy Policy explains how we handle your data, ensuring transparency and compliance with global privacy regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms, apps, or services linked from our site, which have their own privacy notices that govern how they handle your data.

Processing Activities

When you engage with us in any of the following ways:

  • Creating and managing your user account
  • Making purchases or transactions on our platform
  • Subscribing to newsletters or promotional emails
  • Contacting our customer support team
  • Providing feedback or reviews
  • Using our mobile applications
  • Accessing analytics or reporting features

Personal Data Collection

We collect various types of personal information, which can include:

Account and User Information:

  • Username/Email Address
  • Registration Date
  • Contact Preferences

Payment Details:

  • Credit/Debit Card Numbers (encrypted)
  • Expiry Dates
  • Billing Addresses

Financial Records:

  • Transaction History
  • Purchase Amounts
  • Frequency of Purchases

Device and Location Data:

  • Mobile Device ID (for app users)
  • IP Address
  • Geolocation Information

Feedback and Communication:

  • Responses to surveys or feedback forms
  • Email, chat, or call log data

Social Media Interaction:

  • User IDs/Names from social media platforms when you connect your accounts
  • Content you share or interact with on our social media channels

Product Information:

  • Products viewed or purchased
  • Purchase preferences and history
  • Product ratings and reviews

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and for analytics purposes. Cookies can be categorized as:

  • Strictly Necessary: Ensure basic functionalities of our website.
  • Preference: Remember user preferences and settings.
  • Analytics: Track site usage, gather insights, and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and deliveries
  • Providing customer support
  • Personalizing user experiences
  • Complying with legal obligations

Once the purpose is fulfilled or upon request, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of sensitive data in transit and at rest
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to protect against emerging threats

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you are a parent or guardian concerned about data collection, please contact us using the details below.

Your Rights (Subject to Local Laws)

Depending on your location and applicable laws, you may have various rights regarding your personal data, including:

  • Access to and rectification of your information
  • Erasure or deletion of your data
  • Restriction or objection to processing
  • Data portability
  • The right not to be subject to automated decision-making processes

To exercise these rights, please reach out to our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in practices or legal requirements. Any modifications will be posted on this page with an updated effective date.

Contact Us

For any questions, concerns, or requests related to data privacy:

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection.